GP extended access hubs


GP extended access service

Extra GP appointments in the evenings and at weekends are available to Enfield patients

Urgent and routine appointments with a local GP or nurse, either same day or in advance are available at any one of four GP extended access hubs, making it much easier to get the care you need when you want it at a location that is convenient for you.

Who can access the service?
Patients registered with an Enfield GP practice (or those resident in Enfield but who have yet to register with an Enfield GP practice) can book an appointment at the service. 

What are the opening times?
Hub opening hours are 6.30pm - 8pm weekdays and 8am - 8pm weekends and public holidays. 

How do I book an appointment?
You can book an appointment with a local GP or nurse at any one of the hubs by either:

  • contacting your own GP practice, or
  • calling NHS 111

You will be given a choice of location when you book.

Walk in services are available at Evergreen Primary Care Centre, Eagle House Surgery and Carlton House Surgery from 8am-8pm on weekends and public holidays.

What can I expect at a hub consultation with a GP or nurse?

One of the added benefits of the primary care access service is that the GP or nurse will have access to view a summary of your medical record during your visit to the primary care access hub. Having access to view your medical record means that the clinician will have a greater understanding of your medical history and health needs and can then choose the treatment that is right for you. The clinician will ask you for your consent before accessing your medical record.

Using this service will not affect your registration at your usual GP practice.

Who will have access to my medical record?
Authorised clinicians only, such as a GP, practice nurse or healthcare assistant, will have access to view your medical record. Clinicians can only review your medical record if you have given your expressed consent. The clinician will not be able to amend your medical records but will send a summary of the consultation and treatment provided to your registered GP.

Your medical information will be treated with the strictest of confidence.  All Enfield GP practices have agreed to sign up to a data sharing agreement which sets out what information will be shared, how and when.

What if I don’t want my medical records to be shared?
If you don’t want your medical records to be viewed by any other healthcare professional other than your GP or other GPs at your GP practice, then you have the right to opt out of having your medical record shared with other healthcare providers. Ask for further details at your GP practice.

Your views and feedback about the GP extended access service
At the end of the consultation with the GP or nurse, you will be asked to complete a patient experience survey. Your views and feedback are important and will help us to make improvements and shape the GP extended access service in future.

Please download the primary care access service evaluation report published in June 2018.