Equality monitoring


In tackling exclusion and inequality, and understanding the experience of different groups, there is a need for more frequent and comprehensive equality data. The services we commission have a big effect on the quality of life and life expectancies of the people of Enfield. What we do affects people today and also, future generations.

Using equality monitoring we are able to see who is using health services or who we are engaging with around developing or improving local health services. Recording personal information lets us analyse how well we are meeting our commitments to different groups of the community. Monitoring people by equalities groups is an essential tool in being able to identify inequalities. It enables us to take action to reduce and eliminate differences in uptake/representation/outcome experienced.

Without equalities monitoring we are lacking the diagnostic tool to be able to answer questions like: “Who is utilising our services?” and “What outcomes are different groups experiencing?” With this information we can plan the appropriate service developments and improvements that will close the gap for equalities groups. Equality monitoring provides evidence that services are reaching all sections of the community.

Asking for equality monitoring information

When you take part in surveys or meetings we may ask you for your personal details. This could include your age or ethnicity, for example. 

We appreciate this is personal and sensitive information, and it may feel uncomfortable to provide this to us. We want to reassure everyone who is involved in our work that we ask for this information to ensure that we are hearing from people from all walks of life, and that the services the NHS commissions and delivers are meeting the needs of all of its population in Enfield.

You can view an example of the standard equality monitoring questions we use here

Please be assured you can always choose ‘prefer not to say’ if you do not wish to disclose personal information and this will not affect any care that you receive or how we will review other feedback you have given us.

More information