World Mental Health Day – Free online mental health support in Enfield


It’s estimated that over 35,000 people in Enfield have depression, anxiety, or another common mental health problem – that’s enough to fill 42 tube trains. It can be hard to talk about worries or concerns, usually for fear of what others may think, and asking for help can be difficult. But people do not have to suffer alone.

To coincide with World Mental Health Day on 10 October 2014, NHS Enfield Clinical Commissioning Group (CCG) is keen to raise awareness of an online mental health service that offers support for people struggling with common mental health problems such as stress, depression, loneliness or anxiety. Big White Wall (BWW) provides safe, anonymous online support, allowing people in Enfield to share what’s on their mind without fear of stigma.

Big White Wall is a digital mental health and wellbeing service that has been designated a High Impact Innovation by the NHS. It has no waiting lists and is available 24/7. Big White Wall is professionally staffed at all times, providing help and support to its members at whatever time that suits them.

Enfield residents aged 16 and over can join BWW simply by entering their postcode on www.bigwhitewall.com. Around 30 local residents are joining every month and BWW is rising steadily in popularity across London, with more than over 1700 people seeking help across in the capital this year alone. 

Dr Anshu Bhagat, clinical lead for mental health at NHS Enfield CCG and a local GP, said:

“Mental health is something that affects us all – how we think and feel about others and ourselves, how we cope with difficult situations and how we manage our lives. This World Mental Health Day, we’d like to remind the people of Enfield that there is help for mental health issues available, whenever they need it. BWW is completely free and is available 24 hours a day, every day. Talking to other people who have had similar experiences, having someone to listen and having a safe space to share your thoughts, can provide very real relief.”

As an anonymous service, BWW removes the barrier of stigma, helping people who may not normally seek help for their mental health issues to get the support they need. BWW supports many people who are unable, for whatever reason, to find support elsewhere, and helping them find their voice. 73% share something for the first time on BWW. 95% of members report feeling better as a result of using BWW.